“We have done some visits to claims centers and found them to be operating smoothly, but that is not all of the claims centers and I do not know how many adjusters there are.” he said.
Donelon said his department has become skilled at knowing when claims are mishandled given the department’s experience of settling claims related to hurricanes Katrina and Rita in 2005.
“We had a million claims in connection with Rita and Katrina five years ago, so yeah, we do know when things are not being handled as they should be, I believe, and we are knowledgeable and experienced and staffed enough to monitor this situation from an insurance regulatory perspective, no doubt,” he said.
Meantime this is what Mike Chaney had to say about the BP claims process:
This is from David Hammer’s report in today’s Times Picayune on the tar balls in Lake Pontchartrain:
BP’s payments to spill victims — those injured physically or economically by the oil — have not kept pace with what it has spent on containment, according to newly released data. The British oil giant agreed recently to release spreadsheets detailing its claims process and payments, which total about $147 million for more than 47,000 claims across the entire Gulf Coast — or about 5 percent of what BP has spent overall.
BP says it’s averaging five days to pay a claim, but about half of the 95,000 claims filed haven’t been paid yet.
And that works out to a little over $3,125 a claim. Meantime Jimbo is all over this right?
An analysis of the first public claims data corroborated complaints by Department of Children and Family Services Secretary Kristy Nichols, Louisiana’s top official for tracking BP claims, who said payments slowed at the end of June as an independent claims process under presidential appointee Ken Feinberg was being set up.
But it also showed that payments increased and sped up in the first few days of July. BP paid more than 1,400 claims each of the first two days of the month after payouts dipped below 500 a day in the middle of last week.
Heckuva a job guys. Just what we expected in fact.