Q. …….Would you be willing to chat with him briefly about this? He just has a much better grip on the issues in this case and I think that it would be more helpful to him to talk directly to you.
A. Wow. I’m kind of torn here. I do this – I’m in this business because I like to see that people get every dime they’re entitled to and that’s what gives me satisfaction in this job. I think the companies screw over people regularly. On the other hand, I have had my neighbor suing me for four years on an easement that’s been in existence since 1920. I have been abused by a whole number of attorneys including the judge who likes to keep his docket padded and that’s why we’re in this situation.
Q. I understand.
A. So right now, I have really had my fill of attorneys and don’t care to help one out. I wouldn’t help one cross a busy street right now.
The litigants on the post katrina coast know exactly where State Farm adjuster Lorrie Beno is coming from with those remarks which were transcribed from the recording of the phone coversations she had with a private investigator hired by the Weatherly family in their fight against State Farm. We seen our fair share of judges (mostly former insurance defense lawyers) who don’t follow the law or abuse elderly policyholders like Magistrate Walker has Mrs Politz in her suit against Nationwide. We’ve seen lawyers with questionable ethics like Scot Spragins and his sidekick Lucky Tucker of Hickman, Goza and Spragins abuse the court system and flaunt court orders earning fees from State Farm. I could go on and on giving many other examples but let’s visit back with Miss Beno as she describes how State Farm adjusted flood claims:
A. I don’t know how it was handled on the wind at all.
Q. Um-hum.
A. The only thing I can tell him, which he probably already knows, is find out that adjustor has been an adjustor.
Q. Right.
A. Because of the laws that are made that people are screaming to see their adjustor immediately, they hire off the street and give them some little short training course and make them an adjustor and get them a temporary license and send them out. Continue reading “A view from the inside of State Farm’s call center: “I think the companies screw over people regularly.” Lorrie Beno, Welcome to Slabbed”