Texas Windstorm Insurance (TWIC) has canned software programs that the Adjusters have to use for their estimates. The unit prices on the structures are about 40% low, old and outdated. The adjusters make choices on which unit price item to use and that usualy makes the estimate also low. Drawings must be made by registered Professional Engineers in the State of Texas. The engineer designs to the new codes but the costs in the software programs are not updated…
This gem of information was among the 74 comments to the Houston Chronicle’s story Homeowners battle for higher payouts to fix Ike damage.
Hurricane Ike blew some shingles off William Cognata’s La Porte home and loosened a lot more.
His roofer told him he needed to replace it, but his insurer offered $466 for repairs.
“Three roofers looked at it and told me to replace it. I’m no roofer, but I have some sense to know who to listen to,” he said.
Area homeowners have survived the storm, waited weeks in some cases for the lights to come back on and opened their homes to insurance adjusters.
Now, as residents slammed by Ike work their way through the recovery process, some are entering a new phase: the battle for what they consider a fair settlement of their claims.
Some are complaining to regulators, hiring their own experts and, like Cognata, turning to attorneys to get higher insurance payouts.
More than 1,700 Texans so far have complained to the state about their insurance companies — everything from claims delays to unsatisfactory offers and denials.
That’s a small percentage of the more than 530,000 claims filed already in the wake of Hurricane Ike, but state regulators say they’re monitoring the number of reports and how they’re resolved to make sure policyholders are treated fairly. The agency can require bigger payments if necessary.
“We certainly want to hear if there are any complaints about the claims process,” said Jerry Hagins, a spokesman for the Texas Department of Insurance.
Perhaps, Mr. Hagins will read the comments like this one in the Chronicle. Continue reading “SLABBED welcomes Texas Windstorm Association and Ike victims to “the scheme””